If you need a mook to scoop that poop,
Phone us, or bark. We're the vans that run green,
Is Rufus a crook when Portia comes round
John A. Samson
"I have had the good luck to come across their business through a friend of mine. I was getting really desperate since I have a Beagle Puppy which I adore but was having problems at the doggy daycare I was leaving her at. Since day one Dog Taxi understood the charactericstics of her breed and were happy to accomodate her and train her according to her temper. John, George and Angela show true love for dogs and they have proven that they know lots about dogs and training. Bella (my baby girl) has improved incredibly and even my mom during her visit was surprised on the results considering that she's a 9 months old puppy. She still has a long way to go but I know that I've found the right team and will continue working with them. They make my sweet young girl happy and they make me happy as well! Thank you guys!!!!" Monica Moretto, Jan. 28th, 2013
"I've been using Dog Taxi for almost a year. I started sending my youngest dog to burn off excess energy and play with dogs his age, as my oldest dog doesn't always feel like indulging the little guy. After my big dog's walker decided to stop walking West Van dogs I also started sending her with Dog Taxi. Currently, my dogs each go twice a week. The other days, I walk them myself.
I'm a very involved/neurotic owner. I constantly want to know what's going on with my dogs - and I usually like to get picture and video to back it up. I ask lots of questions and stay in frequent contact with both John and Jorge. Never at any time have I been made to feel that my "checking-in" is anything but welcome.
After being out with Dog Taxi both of my dogs are exhausted - not only physically, but mentally. Nothing like structured play to wear out a fur-covered ball of energy. Since starting with Dog Taxi my younger dog has dropped his rock obsession and now happily chases his ball instead. My older dog has been with them for only 2 months but already she's learning how to play and interact with a lively group of dogs - something she's never been especially good at." Andrea Fraser, May 29th, 2012
"Our little dog has been with Dog Taxi for about a year and a half. He picked Dog Taxi himself. After spotting them at the dog beach, he ran up to them and wanted to join in the fun. When the pack moved out to play in the tide pools, our dog stared longingly after them. He was about nine months old. He had never shown so much interest in a group before.
Prior to Dog Taxi, he went to daycare, where he was constantly getting sick from the canine illnesses that circulate when you have 30-40 dogs in an enclosed space. He caught kennel cough, puppy warts and giardia. He was happy at daycare, but it wasn't healthy at all.
Next, we tried another dog adventure company that takes does hikes in the North Shore mountains. But our dog would come home exhausted and grumpy, with freezing cold paws and ears. The hiking was just too much for our little guy. He never wanted to go - when they came to pick him up, he had to be pushed out the door. We only used that company for a week.
With Dog Taxi, our dog gets SO excited every morning when the yellow van comes. Most mornings he sits on the couch, watching out the front window. When the van pulls up, he vaults off the couch and races to the door. If he's playing and can't see out the window, he can distinguish the sound of the vans from other cars. He ALWAYS loves it, and adores the owners, John and Jorge. Robert, the driver, has gone above and beyond for us.
We have run into Dog Taxi coincidentally many times on weekends and days off. (They probably think we're checking up on them, but we're not, I swear!) The happiness of the animals is so obvious when we see them.
Honestly, I'm not surprised about the negative reviews, since this service is so different from other companies. Dog Taxi does what's best for dogs: off-leash exercise in a variety of different locations. That's bound to be tougher to operate than a standard daycare or dog walking business.
John, the owner, definitely strikes me as more of a dog person than a people person. I mean that entirely as a compliment. I want a dog person looking after our dog, not an ad exec. John has a lot of insight into dog psychology, and has helped us understand our dog. From what I've seen over the past year and a half, everyone at Dog Taxi loves dogs and knows how to handle them.
Thanks to Dog Taxi, our dog is well socialized, fit and happy. He's a great little guy. Dogs live such a short time - our breed has only 12-15 years on this earth. We feel privileged to have him in our family. He has brought us so much joy, and we feel he deserves the best we can provide him. To us, that's Dog Taxi.
We also recommended them to a friend. Our friend's dog was on meds for anxiety, and was nervous, yappy and aggressive (I hate to say that, but it's true). Dog Taxi transformed him into a calm, relaxed, friendly dog - and no more meds.
I guess I'm gushing, but I believe wholeheartedly in this company." Stephanie Chong, Jun. 24th, 2012
"I first saw John over three years ago at Fraser River Park and was immediately impressed with how he handled the dogs and how the dogs responded to him. My dog has been going on walks, twice a week, with Dog Taxi ever since then. He has also boarded several times. The night before he goes with John, I tell Angus he is "going with John tomorrow" and his tail starts wagging and his one year goes up (the other one is permanently up!). John and his team are professional, reliable, accommodating and pleasant. When I have been on holiday, John has sent a video of Angus at the beach playing and having fun. I know when Angus is with Dog Taxi he is being well looked after, challenged, and having a great time!" Laura McLean, Jun. 15th, 2012
"John and Jorge are awesome dog trainers and have always treated my dog and I with the utmost respect, and so I can't understand why these comments are being posted. I rescued my dog from a situation where she was becoming too much work, and had too many "issues" and was finding it very difficult with her. I scoured the internet looking for dog trainers and emailing them, and actually going to a few, but I couldn't find one that seemed to really care until I got in contact with John. I can honestly say that if you met my dog two years ago, and then again now, you wouldn't think they were the same dog! She is now an amazing girl, who listens and is no longer afraid to socialize with other dogs, and I can say that is all thanks to John and his team! After two years, I have gotten to know John and his family and I know how hard they work for their business, and how much effort and time they put into each of their clients, bending over backwards to meet their needs, treating them courteously and personably. They are so understanding and flexible and aim to please their clients. I would recommend them to anyone! I know I can only speak for myself and so I can't argue with what other people have "seen" and "experienced" but I do know that with my own experiences, I don't believe any of the bad reviews posted here, and I hope that anyone considering taking their dog to The Dog Taxi will ignore these reviews, and form their own opinions by meeting John and his crew." Ryan, Jun. 6th, 2012